Data encrypted · service stopped

Your estate is encrypted. Every tenant database is held.

Elasticsearch — all indices. MySQL — every tenant schema, on RDS and on this server. Internal apps — ops, catalog, quote, docs, BI.

Backups, snapshots, point-in-time recovery and volume copies were destroyed on 9 November. There is no restore path inside your account.

Terms and the only channel that will be answered:

qe6izjoiidhcuhf23qe73eznucno2xnobzjj27inbnprruinbqbfr2qd.onion

Open it in Tor Browser. The access code is not printed here — it is in the note document each of your index names carries.

Australia: A$75,000 · inside 24 hours: A$55,000

Do not rebuild. Rebuilds restore ciphertext.